Aftercare for a Linvoya order is coordinated by 深圳市临湖信武百货有限公司. Contact [email protected] with your order reference, product reference and a description of the issue.
Product-specific coverage
Any commercial warranty term, coverage, service location and exclusions must be stated with the actual product quotation or order confirmation. We do not advertise a universal lifetime warranty or a fixed warranty period for every catalogue design.
Requesting help
Send clear photographs and explain when the issue appeared. Keep the goods and packaging available for inspection. We will review the issue and discuss available repair, replacement or refund options under the agreed terms and applicable law.
Wear and handling
Surface wear, accidental damage, inappropriate cleaning and alterations may require a separate assessment. This does not limit rights that apply to defective or misdescribed goods. Please obtain instructions before sending goods for assessment or repair.